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Grand Design Rv - Factory work manship is so poor . Took it for the factory to have work done and still have to go back k

They take our sides off to replace. Be having so many issues wrong with ours. The list is pages long and still not fixed. Spent 9 days at factory and still have to go back. It is a lemon RV and nothing we can do. GD knows this is our home and and its it's falling a part. And other owners who h have minor problems treat you like *** Sick and tried of not being treated right. And the company needs to belp there customer service by doing quality control. Id fire all the works who don't give care to people's homes.
1.8
Details
Customer service
Price Affordability
Product or Service Quality
Staff
Value for money
#1443620
I have a 2014 273RES 5th Wheel that we use 2 to 3 times a year. In October the RV when back to the dealer for an inspection like it does every year and they told me that the roof was bobbling up. The dealer felt that it was a defective roof and Grand Design was having...
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Anonymous
Timothy

We had the same problem with our Thomas Payne furniture in our 2014 reflection. Cost about $2400. To replace.

Anonymous
Anonymous

I have a 2019 2150rb have had trouble with water leaks and the construction is very poor quality I would never buy another grand design product

#1415709
lets see where do I start we have own our 301mks for 2 years now. here is the list of problems we have had. First the docking station for the water was pipe wrong couldn't use our first trip. second problem was the awning material was cut wrong and wouldn't shut all...
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Anonymous
Anonymous

I RECENTLY PURCHASE A GD AND I THINK THEY ARE WRITING THEIR OWN REVIEWS REGARDING THE MAGNIFICENT CUSTOMER SERVICE AND THE FACT YOU CAN HAVE IT WORKED ON ANYWHERE IN THE COUNT...

#1398827
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Grand Design Rv - Experience

We just bought 2019 Imagine. First trip kitchen sink flooded. The pipe was cracked. 3rd trip bathroom flooded . We are on the road in California. Dont know where to take it. This is suppose to be high end RV. Water damage is the worst.
#1397011
I think grand design is one of the poorest quality RV that anyone can buy. I have a 2015 grand design reflection I have replaced over 30 screws around the unit I have replaced rubber gaskets around the slides. I have one slide that pulled away from the side of the...
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1.0
I didn't like
  • Quality control
  • Quality of the rv units
  • Companies attitude
#1389176
Purchased new in September 2018. Used twice. First trip had to fix all the latches for the screen door and main door. Useless little screws installed all stripped. Waxed the exterior. LED strip at the front peeling off. Driver's side joints in fiberglass all showing,...
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1.5
I liked
  • Looks from afar
I didn't like
  • Everything else
#1387809
Purchased a 2016 reflection fifth wheel was a year old when we purchased, stored over winter, took it on the road in late August, had heavy rain and water coming in at top of window flooded side cupboard, notified GD, we sealed window, still leaking, discovered the...
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We purchased a 35 foot Reflection Fifth Wheel in Nov. of 2017 from Sprad's RV in Reno, Nv. It has been in their shop two different times for a total of over four months. The large slide was uneven, catching the flooring and ripping it up. The first time this happened,...
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#1373905
I have a list of 14 items that have gone wrong with my 2018 grand design imagine .The worst one is while driving over mountains in Oregon trailer brakes failed. Found exposed wires that shorted out brakes and my integral controller in my truck Nice huh? Then grey water...
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#1370984

Contact Grand Design Rv

Mailing Address:
Grand Design Rv
11333 County Road 2
Middlebury, Indiana 46540
United States
Phone:
(574) 825-8000
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Buyer beware!!!! Purchased a 2016 Reflection in 2015 (currently 3 years old). Since the purchase of model # 313RLTS we have had replaced the following items: 3 separate water valves, the convertor, the microwave, and now the AC/Heater needs replaced after three short...
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#1370404