Product: Grand Design Rv Customer Care Clear all filters (0 of 3 reviews match)
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Grand Design Rv - Factory work manship is so poor . Took it for the factory to have work done and still have to go back k

They take our sides off to replace. Be having so many issues wrong with ours. The list is pages long and still not fixed. Spent 9 days at factory and still have to go back. It is a lemon RV and nothing we can do. GD knows this is our home and and its it's falling a part. And other owners who h have minor problems treat you like *** Sick and tried of not being treated right. And the company needs to belp there customer service by doing quality control. Id fire all the works who don't give care to people's homes.
1.8
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Product or Service Quality
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Value for money
Product
Grand Design Rv Customer Care
#1443620
I think grand design is one of the poorest quality RV that anyone can buy. I have a 2015 grand design reflection I have replaced over 30 screws around the unit I have replaced rubber gaskets around the slides. I have one slide that pulled away from the side of the...
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1.0
Product
Grand Design Rv Customer Care
I didn't like
  • Quality of the rv units
  • Companies attitude
  • Qulaity control and dealers pdi
#1389176
We purchased our 2017 Solitude one year ago.We have had some issues with the trailer, but like any camper, you will probably have issues. This is where Grand Design is different. They do not look for reasons to deny warranty claims, they have even been known to cover...
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5.0
Product
Grand Design Rv Customer Care
I liked
  • Customer service
  • Response to customer feedback
I didn't like
  • Quality control
#1103635