Product: 2018 Grand Design Rv Reflection Rv Clear all filters (4 of 4 reviews match)
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Grand Design Rv - Faulty hot water heater put in by dealer

1.8
Details
We purchased a 2017 new 303 rls in may 2017. In dec of 2018 our hot water heater leaked. We took it out and there were faulty plastic part that was not installed correctly. Our floor took water damage and started buckling in a 4 by 6 area. We took it to our dealer and after having our camper for a month told us grand design would not cover the cost. We had also paid $1500 for an extending warrenty that is good for 3 years. They also told us it would not be covered under that either. We will have a new floor put in that will be costly but we will not be giving grand design the job. Beware of the extending warrenty when purchasing.
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Review
#1550512 Review #1550512 is a subjective opinion of poster.
Product
2018 Grand Design Rv Reflection Rv

Grand Design Rv in York, Indiana - Will not stand behind Warranty

1.5
Details
Bought new 2018 303 Reflection in June. Have MANY issues including roof that has mildewed and is structurally a mess. They will not stand behind it, says it's supposed to be thzt way. CS person was rude and wouldn't even listen to my husband. Have had it in shop more than home. Just took it back with a list of 9 items and would only fix 2. The whole thing needs to be replaced. We are stuck with a very inferior camper. Our only option is to trade it and we can't afford that! Need help with this!
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Review
#1524118 Review #1524118 is a subjective opinion of poster.
Product
2018 Grand Design Rv Reflection Rv
3.6
Details
Grand Design Rv - 367 bhs
Grand Design Rv - 367 bhs
Grand Design Rv - 367 bhs
Grand Design Rv - 367 bhs
Grand Design Rv - 367 bhs
Grand Design Rv - 367 bhs
Grand Design Rv - 367 bhs
Grand Design Rv - 367 bhs
Grand Design Rv - 367 bhs
We purchased a 2018 Grand Design Reflection in August. We noticed a couple minor problems when we picked it up, trim falling off in the closet and speaker cover missing. We got it back to our campgound and noticed we had problems with running the hot water on propane....
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1 comment
Anonymous
#1739246

We bought a Grand Design RLS Reflection in June 2018. The flaws we had include a toilet valve leak, *** in the awning, a torn belt in the electric fireplace, a pinched gas line to our stove resulting in only one burner at a time being usable,wood trim fell off the trim around one of the slides, a stuck open black water drain valve and a broken hinge on the outside kitchen cabinet.There were a couple other minor problems.

Warranty covered these things.

The DVD player seems to disconnect briefly during playback but this has not been fixed. We like the camper but are getting worried with "what's next?" now that warranty has expired.

Review
#1351060 Review #1351060 is a subjective opinion of poster.
Product
2018 Grand Design Rv Reflection Rv
Pros
  • Finishes
  • Floorplans
  • Warranty
Cons
  • Number of issues on new unit
  • Quality control
  • Pdi by dealer
Reason of review
On time delivery
2.3
Details
We purchased a reflection in October. It has been at the dealership more than we have been able to use it. The biggest problem is the dealer is an hour and a half ride each way. So three hours round trip to drop off and pick up and half a tank of gas each way. It costs...
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2 comments
Anonymous
#1592832

not everybody lives close to big cities, idiot

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Review
#1178389 Review #1178389 is a subjective opinion of poster.
Product
2018 Grand Design Rv Reflection Rv
Reason of review
Damaged or defective
Loss
$52000
Preferred solution
Let the company propose a solution

Contact Grand Design Rv Customer Service

Mailing Address:
Grand Design Rv
11333 County Road 2
Middlebury, Indiana 46540
United States
Phone:
(574) 825-8000
All Grand Design Rv Contacts